Thank you for shopping at BlockFine! We specialize in selling digital products and design files. Due to the nature of these products, all sales are final and non-refundable. Please read our policy carefully before making a purchase.

1. Non-Returnable and Non-Refundable Items

All digital products and design files purchased from BlockFine are non-returnable and non-refundable. Once you have gained access to or downloaded the product, we cannot issue a refund or accept a return. This policy is in place because digital products are intangible and cannot be returned in the same way as physical goods.

2. Exceptions

We understand that issues may arise with your purchase. Exceptions to our no-refund policy may be made under the following circumstances:

• Technical Issues: If there is a technical problem with the product that cannot be resolved by our support team, we may offer a replacement or refund.
• Incorrect Product: If you accidentally received the wrong product, we will provide the correct product or issue a refund.

3. Resolution Process

If you encounter an issue with your digital product, please follow these steps:

1. Contact Us: Reach out to our support team at [Contact Email] with a detailed description of the issue.
2. Provide Evidence: Include any relevant evidence such as screenshots or error messages to help us understand the problem.
3. Resolution: Our team will work with you to resolve the issue, which may include providing technical support, replacing the product, or issuing a refund if deemed appropriate.

4. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us:

• By email: [email protected]
• By telegram: @Blockfine

Thank you for shopping with BlockFine! We appreciate your understanding and support.